Terms & Conditions

Secure Foundations – Terms and Conditions

This page sets out the terms and conditions on which we sell products and services on our website and to you the consumer.

Please read these terms and conditions carefully before ordering any Products and Services from our Website.

By using this Website, you accept these terms and conditions together with our Privacy Policy and General Information pages. If you do not accept these terms and conditions, please do not use this Website. You can access these terms and conditions at any time from the bottom of any page of the Website.


For us to provide you with the best service possible you agree that you will only provide us with accurate information when communicating with us and will not provide misleading, false or inaccurate information.


While all our effort goes into ensuring best practice and thorough research, we do not guarantee the accuracy or usefulness of any information on this site, or endorse or accept responsibility for the accuracy or reliability of any opinion, advice, or statement made by any other party on, or accessed through the site. Under no circumstances will we be responsible for any loss or damage resulting from:

  1. your reliance on information or content posted on the website; or
  2. communicated to or by any visitor of the website or Service.

Further we reserve the right to make additions, deletions, or modifications to content on the Site at any time without prior notice.


By using our sleep services you agree to follow all guidelines relating to the current safe sleep guidelines which can be found at Red Nose Org – Safe Sleeping


We are not liable to fulfil our obligations if circumstances were to arise beyond our reasonable control.

In no event will Secure Foundations be liable of any direct, indirect or consequential injury, damage, losses or expenses arising from your use of these services or this website. You agree that any information provided to you is intended for information and guidance purposes and you will not rely on this information as a substitute for, nor does it replace, professional medical advice, diagnosis, or treatment.. You agree to seek professional medical advice if you have any specific concerns relating to your child’s health or development.


In the unlikely event that you have any complaints about our products or services please get in contact as soon as possible so that we can work together to find a resolution.


By placing an order through our Website, you agree that:

A. You are legally capable of entering into binding contracts; and
B. You are at least 18 years old; and
C. All details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to make your order and that there are sufficient funds to cover the cost of the Products and Services you have ordered.

Products and Services displayed on our Website can be purchased using our secure online Mastercard or Visa transaction facility. We use SSL encryption and a secure, PCI-compliment payment gateway to ensure your security at all times. Customers can be confident that all of their details are protected by the latest security mechanisms and are used only for the purpose of completing the transaction to purchase the Products and Listings ordered.


We exercise great care to avoid errors in pricing and product information. If mistakes do occur, we reserve the right to correct them. We apologize in advance for any inconvenience this may cause. We take great care to provide accurate details on our Website. Secure Foundations will communicate any issues with you as a result of unavailability and we will credit without delay any payments made for such Products or Services.

All prices on our Website are in Australian Dollars (AUD). Prices are subject to change for any reason at any time without notice, but changes will not affect orders which we have already processed.


If you would like us to customise an order, or if you have special requirements, let us know your requirements and your budget, and we will be delighted to help.


Payment is generally required at time of online purchase unless other arrangements have been made. We have an easy to use method for payment for all credit cards.


A lot of time and effort goes into the service we provide.  We understand circumstances change and life can draw your attention in different directions, however if you have to cancel an appointment within 7 days of the booking we will only refund you 50% of the amount of any payment made. If you have to cancel with less than 7 day’s notice you will not be entitled to a refund of any amount. To the extent permitted by law, and as a general rule Secure Foundations does not provide refunds or credits on services or products and any permitted refunds or credits would be at the sole discretion of Secure Foundations.


All listing reviews will be read and published on the website at our discretion. Multiple reviews on a listing by the same customer may be disqualified. We reserve the right to make minor alterations to reviews for the purpose of fixing obvious errors.


If an image is submitted in Listings or if the image is uploaded directly to us, we will receive that submission as authorisation to use that image on our website, or in our Social Media platforms. We take no responsibility for how others choose to share, comment on or engage with user images after we have posted.


Our Website provides general information about Secure Foundations. The information contained in this Website has been prepared solely for the purpose of providing information about Secure Foundation and the products and services we offer.

Secure Foundations reserves the right to change, delete or move any of the material on this Website at any time without notice. Secure Foundations shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of your access to or inability to access this Website.

This includes viruses alleged to have been obtained from this Website, your use of or reliance on this Website or any of the information or materials available on this Website, regardless of the type of claim or the nature of the cause of action. By your use of this Website, you agree that you are using this Website solely at your own risk.


Secure Foundations has the right to revise and amend these terms and conditions at any time.


These terms and conditions are governed by and interpreted according to the laws of Australia.


If you have any questions that are not covered on our website please email us using our Contact Form and we will be delighted to help.